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Returns Policy

All goods purchased from Serve and Volley may be exchanged for a product only store credit or a refund with proof of purchase (freight component is not refundable). This is provided that the goods are returned within 21 days of purchase, have not been used and are in their original packaging.

Exchanges will be accepted via courier or post, at the expense of the customer. Please choose carefully as a refund may not be provided if you simply change your mind. Repairs, refunds or exchanges will not be accepted or provided unless the goods are faulty, unfit for purpose ( where we have provided you our specialist advice about your need prior to purchase) or does not match the description provided.

If for any reason your goods are proven faulty, Serve and Volley will in its sole discretion, either repair or replace those goods or refund the price that you have paid for those goods, regardless of the goods being worn or used.